UniAppSA Privacy Policy

Effective Date: 01/01/2025
Last Updated: 21/05/2025
Greyingsky (Pty) Ltd t/a UniAppSA respects your right to privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable sector regulations.

1. What Personal Information We Collect

Depending on the services you use, we may collect:
• Identity: Full name, date of birth, ID number.
• Contact: Email, mobile number, WhatsApp number, physical address.
• Academic: Subjects, grades, school information.
• Psychometric: Personality traits, interests, career preferences.
• Application: Documents for tertiary or bursary applications.
• Payment: Banking information or mobile wallet details (securely processed).

2. How We Collect It

• Directly from you via online forms, WhatsApp, or assessments.
• From schools, parents, or educational representatives with your consent.
• From third-party data partners (e.g., bursary funds or institutions) as part of the application process.

3. Why We Collect It

We collect your personal information to:
• Provide customized course and career recommendations.
• Assist with applications and submission to institutions and funding bodies.
• Communicate alerts, progress, and updates.
• Analyze trends and improve the Services.
• Comply with legal and regulatory obligations.

4. Consent

By using our services, you consent to the processing of your information for the above purposes.
For users under 18, verifiable parental or guardian consent must be obtained and documented before any processing or application submission.

5. How We Protect Your Data

We use industry-standard encryption, secure servers, access controls, and role-based permissions to protect your information. All staff and affiliates are bound by confidentiality agreements.

6. Disclosure to Third Parties

We may share your personal data with:
• Universities, TVET colleges, and bursary schemes (for applications & recruitment strategies).
• IT and payment service providers (under contract).
• Legal or regulatory bodies when required to comply with the law.

7. Your Rights Under POPIA

You have the right to:
• Request access to your personal information.
• Correct or update inaccurate information.
• Withdraw consent or request deletion (where applicable).
• Object to processing for certain purposes.
• Lodge a complaint with the Information Regulator of South Africa.
To exercise these rights, email: admin@uniappsa.com

8. Retention Period

Your information will be retained only for as long as necessary to:
• Fulfill the services requested.
• Comply with legal obligations.
• Maintain records for institutional accountability (e.g., education department audits).

9. Cookies and Tracking Technologies

Our website may use cookies to:
• Improve site functionality and speed.
• Remember your preferences.
• Provide usage analytics.
You can manage cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to read their policies.

11. Updates to This Policy

This Privacy Policy may be amended periodically. Users will be notified via the Platform or WhatsApp.

12. Contact Us

For questions, complaints, or to report a breach of privacy:
Email: admin@uniappsa.com

🛡️ Information Regulator Website: https://inforegulator.org.za